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Terms of Service

Last updated: 2026-05-16

1.Introduction

These Terms govern access to and use of this website. By accessing the site you confirm that you have read, understood and accept the terms below. If you do not agree, please do not use the site.

2.Definitions

"Site" means this website and all its content. "Provider" means the legal or natural person identified in the "Provider" section below, who operates and publishes the site. "User" means any person who visits or uses the site.

3.Provider

The Provider is "Nikolay Ralev Cleaning and Detailing" EOOD (EIK: 208457857), registered office: 20A Todor Kozhuharov St., Sofia, Bulgaria. Contact: [email protected], +359 98 834 0843.

4.Service description

The site provides information about the Provider's services and activity. Individual service contracts are concluded outside the site, through direct contact with the Provider using the details above. The Provider reserves the right to change site content and functionality at any time.

5.User obligations

The User undertakes to use the site in good faith, in compliance with applicable Bulgarian and European law, good morals, and without infringing third-party rights. The User is responsible for the accuracy of information submitted through the site's forms.

6.Prohibited conduct

It is expressly prohibited to: • Use automated means (robots, scrapers, bots) to extract content. • Attempt to breach security, bypass protection mechanisms, or gain unauthorised access. • Submit false or misleading information through the site's forms. • Take any action that excessively loads the servers or disrupts normal site operation.

7.Intellectual property

All content on the site — text, images, logos, graphics, video, design — is owned by the Provider or used under licence from the rights holders. Reproduction, distribution, publication or commercial use without prior written consent from the Provider is prohibited and subject to penalties under the Bulgarian Copyright and Related Rights Act.

8.Limitation of liability

The site is provided "as is". The Provider makes reasonable efforts to keep information accurate and up to date but does not guarantee completeness, currency or freedom from errors. The Provider is not liable for indirect, consequential or incidental damages arising from use of, or inability to use, the site, except where mandatory consumer-protection law applies.

9.Governing law and jurisdiction

These Terms and any disputes related to them are governed by Bulgarian law. Jurisdiction lies with the competent Bulgarian court at the Provider's registered seat. Before referring a dispute to court, the parties shall make reasonable efforts to resolve it amicably.

10.Changes to these Terms

The Provider may update these Terms at any time. The current version is always available on this page, and the last-revised date is shown at the top. Continued use of the site after changes are published constitutes acceptance of the new version.

11.Contact

For questions about these Terms, please contact us using the details in the "Provider" section.

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Ralev Cleaning is a leading professional cleaning company in Sofia. We offer a full range of services for homes, offices and specialized cleaning. Quality, precision and attention to detail.

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  • Mon–Sat: 08:00 – 20:00

Contact

  • +359 98 834 0843
  • [email protected]
  • Sofia, Bulgaria

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